A Merkury camera won’t connect to Wi-Fi if you connect it to a 5 GHz network. Another reason could be that your encryption settings aren’t properly configured. 

In any case, the procedure for fixing this problem isn’t difficult unless the camera has hardware damage. Here we’ll break down all these troubleshooting tips and how to apply them in order to fix the problem.

Fix 1: Connect the Merkury Wi-Fi camera to a 2.4 GHz Wi-Fi

Merkury Wi-Fi camera, like many smart home gadgets, cannot connect to 5 GHz Wi-Fi. Although 5 GHz Wi-Fi is faster, it has a relatively lower range and object penetration.

The Merkury wi-fi camera supports 2.4 GHz wi-fi only and doesn’t require much bandwidth.

Many routers combine 2.4 GHz and 5 GHz on a single access point. In addition, you can find that some routers allow users to create just one access point for the two bands or separate them into two distinct Wi-Fi with different passwords and names.

You can change your router’s settings via the app if it comes with it. If it does not come with an app, go to your router’s settings and permanently change your frequency band.

Remember to turn 5 GHz back on once you connect your Merkury camera.

Does Merkury Smart Wi-Fi Camera need Wi-Fi?

Yes. You need a 2.4 GHz Wi-Fi connection for your Merkury Smart cameras to function.

When the Wi-Fi is off, the camera also goes offline. It will, therefore, not record to your SD or the cloud.

Fix 2: Change your Wi-Fi router’s encryption settings

If changing your Wi-Fi to 2.4 GHz in the previous step didn’t solve your problem, you should consider changing your encryption settings.

This is because your Merkury Wi-Fi camera may not be compatible with certain encryption modes. You can solve the issue by trying different types of encryptions for your camera.

Fix 3: Connect to the Merkury camera using a different smartphone

Sometimes you may experience difficulty connecting a Merkury camera to Wi-Fi because of problems related to your device.

For example, you can try switching to a different phone if you have one. Or, if you have been using an Android phone to connect to your Merkury camera, switch to an iPhone instead and try connecting with it.

Fix 4: Restart the Wi-Fi router and your Merkury camera

If your Merkury smart Wi-Fi camera is still not connecting, try restarting both your router and the camera.

As simple as it may sound, unplugging your power cord and waiting for at least 3 minutes before plugging it back in may be the best trick.

This simple act will restart your Wi-Fi and the router before you reestablish the connection.

Fix 5: Press and hold the reset pin on your Merkury camera

Merkury cameras come with a reset button at the back. You can use this reset button to fix your camera if it’s not connecting to your Wi-Fi.

Hold the reset button for some seconds, or at least until you hear the beep sound, then release. When you hear the sound is an indication your attempt to reset was successful.

Fix 6: Connect your Merkury camera using AP mode

The Merkury cameras allow you to connect using easy or AP modes. Accessible mode is frequently used because it’s simpler, but sometimes it does not work.

In such cases, you can try to connect the Merkury camera using the AP mode.

Fix 7: Connect to a different Wi-Fi network

If, even after trying all the above options, you have still not found the solution, then try another router or modem.

The problem could be rooted in your wireless network. You should, therefore, switch to a different network. If you can’t get another Wi-Fi network to connect to, you should create a hotspot from your phone.

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The post Fix: Merkury camera won’t connect to Wi-Fi appeared first on AppDrum.

We have also included information on manually adding your camera to your network without scanning the code.

How to scan a QR code with your Zmodo camera?

Follow these steps:

• Plug your camera into a power socket and switch it on. Check to ensure that you are getting a strong Wi-Fi signal. You might have to move the camera closer to the router.
• Download the Zmodo app on your Android or iOS mobile device.
• Launch the app, sign up for an account, or log in with your existing account details.
• Go to the app’s dashboard and tap on the Add Device (+) icon.
• Select the QR Code as your mode of connection.
• Power on your camera if you have not. It should start blinking green, indicating it is ready to connect.
• On your phone’s screen, tap Next to proceed and adjust the volume as instructed, then tap Next again.
• Select your Home Wi-Fi network and enter the password (you will add the camera to this network).
• Once you have added the network, a QR code will appear on your phone’s screen. Hold the screen close to your camera lens for the device to scan the image.

Once the QR code is scanned, you will hear a Device Connected voice prompt. Follow the remaining on-screen instructions to complete setting up the Zmodo camera.

Why is Zmodo not scanning the QR code?

There are several reasons why the Zmodo camera might refuse to scan the QR code from the app. Below are some of them:

1. The camera lens is dirty, making it harder for it to read the QR code.
2. Your phone’s screen brightness is either too high or too low.
3. Your phone may be too close or too far away from the camera lens.
4. You are too far from your home Wi-Fi router, so the signal is poor.
5. Your phone’s screen is cracked.
6. The QR code is too small or too large for the camera to scan
7. Your camera is connected to another device

How to fix Zmodo won’t scan QR code issue

Below is a look at how to fix Zmodo cameras that won’t connect to your Wi-Fi network through the QR code:

1. Clean your camera lens

If your camera lens is dirty, part of the QR code will be blocked, causing the connection to fail. The image can also be blocked if you are using the camera lens with the screen film protector that comes with the device.

To fix the issue, first, make sure that you have removed the film protector. Then, clean the camera lens with a microfiber cloth or dry tissue paper and scan the code again.

2. Increase or decrease your phone’s brightness level

Your phone’s brightness level might be another reason the QR code is not scanning. If your phone’s screen is too dark, the image will not be visible to the camera.

On the other hand, if it is too bright, the phone might cause a glare that blocks part of the code. Therefore, adjust the screen brightness either upwards or downwards and try scanning the QR code.

3. Move closer or farther away from the camera lens

If you are too far from the camera lens when scanning, the device might not sense the code.

On the other hand, if you are too near, part of the code might be outside the camera lens’ field of view. To scan the code without issues, your phone should be about 8 inches from the camera lens.

Another thing you should check on is the distance between your camera and your Wi-Fi router.

If you are too far away, your Zmodo camera’s signal will be poor, which will read to issues when scanning.

4. Resize the QR code image on your phone’s screen

Your Zmodo camera can also fail to detect the QR code on your phone if the image is too small. Therefore, you need to zoom the image slightly to detect it.

However, it would be best if you were careful not to enlarge the image so that parts of the code are not visible on the screen.

5. Switch to another phone

Is your phone’s screen cracked? Parts of the QR code might be obstructed by the cracks, thus causing the image not to be scanned.

In this case, you need to switch to another phone. Alternatively, you can take a screenshot of the QR code, send it to another device (including your PC) and scan the image with the camera.

6. Make sure you are scanning a new camera. If not, reset the camera

Are you trying to connect an old Zmodo camera? Chances are that the camera is already connected to another device.

In this case, you won’t be able to add it to your home network. However, resetting the device will wipe all the settings, allowing you to scan the QR code. A reset can also resolve glitches in the camera, which could be causing issues with scanning.

To reset a Zmodo camera, press and hold the reset button on your device for about five to ten seconds. When the reset is complete, the camera will start blinking green. The reset button is either on the back panel or the side of the camera, depending on the model you are using.

How to add a Zmodo camera without a QR code

What if the QR code doesn’t work? How can you add your camera? The QR code method is the easiest way to connect your Zmodo camera to your home Wi-Fi.

However, if the method fails, you can manually add your camera to the network. Below is a look at how to do it:

• First, download the Zmodo app from the app store and launch it on your phone.
• Create a new account or log into your existing account with your credentials.
• Go to the app’s dashboard on your camera and click on the + icon to add a device.
• Choose Zink as the method for connection.
• Ensure the device you want to connect is plugged in and powered on.
• Choose the number of devices to add, then connect to the Wi-Fi network ZMD_SAP that appears on your network list. Depending on your phone, you might have to go to the network settings to connect to the network.
• After connecting to the network, return to the Zmodo app and enter the SSID and password of your home Wi-Fi network (on which you want to add the camera).
• If prompted, connect your phone to the home Wi-Fi network above to complete connecting your camera.
• Follow the on-screen instructions (naming your device, setting the password, etc.) to complete the connection.

Conclusion

Zmodo cameras can be a great addition to your home security system. However, you might experience issues adding the camera to your home Wi-Fi network, especially if scanning a QR code.

However, with the above information, you can easily troubleshoot the issue or even manually connect the camera to your network.

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The post Zmodo camera won’t scan QR code – troubleshooting appeared first on AppDrum.

You will have to scan a QR code on the phone app to connect during the initial setup. But many users have encountered a problem whereby the Geeni camera won’t scan the QR code. That makes things challenging because the step is crucial to ensuring your app and camera communicate.

Generally, your Geeni camera is not connecting or scanning the QR code because the camera cannot see the full code. Also, you may have trouble scanning because the camera lens is dirty or something is blocking it from reading the QR code.

But many other factors explain why the Geeni camera won’t scan the QR code.

Why your Geeni camera is not scanning the QR code

Some of the reasons why the camview mygeeni QR code is not working include the following:

• Your phone setting is in dark mode.
• The QR code is too small for the camera to read its contents.
• The scanning angle is incorrect.
• Your device brightness is low.

The camera can also fail to scan if the distance between the camera and the smartphone is too wide.

What to do if the Geeni camera won’t scan the QR code

You can follow several troubleshooting options to ensure the Geeni camera scans the QR code.

1. Check the lights

The Geeni camera can show a solid red, blinking red, and solid blue light. If it shows a solid red, it is starting up, and you should wait before scanning. Once it is ready to scan, it will show a blinking red light.

Therefore, the camera is ready to connect, and you should scan the QR code. However, the camera has already connected if you scan but only see a solid blue light.

2. Turn dark mode off

Many people set their devices to dark mode because it reduces the light emitted by device screens. However, the Geeni app displays the QR code in black and white when your phone is in dark mode.

Therefore, go to your phone’s settings and turn off dark mode. Once done, try scanning the QR code and see whether it works.

Alternatively, consider turning off the blue light filter in your device. The filter reduces blue light by adjusting your screen’s natural colour. However, the filter can interfere with the proper reading of the QR code.

3. Adjust phone brightness

If your phone brightness is low, consider adjusting the slider to 100%. When your phone is dark, the camera cannot distinguish between the light and dark modules of the QR code.

Therefore, adjusting the brightness to 100% ensures that all features of the QR code are visible.

4. Enlarge the QR code

The QR code may not scan if all the frames are not fully visible on the phone. Therefore, check to ensure your phone screen can capture all four corners.

Alternatively, take a screenshot of the QR code and enlarge it. After enlarging, try scanning. You can also print the QR code on paper and scan it.

5. Reset the Geeni camera

If the Geeni camera won’t scan the QR code, consider resetting it and starting fresh. Generally, when the camera does not blink a red light, it is not ready to scan.

Therefore, if it sticks to the solid red light, use the reset pin to press the Reset Button at the back of the device for several seconds until the camera starts to beep. After the beeping, wait for the red light to blink, indicating it is time to scan the code.

6. Adjust the distance between the camera and the phone

When scanning the QR code, holding your phone too close or far away may not offer the best results.

Therefore, hold the phone about one foot away from the camera. Then, slowly move towards the QR code and wait for it to scan.

7. Clean the phone’s lens

Your phone’s camera has a lens that can pick up dust and smudges. That may affect the QR code image clarity.

Therefore, consider wiping the lens using a soft cloth and try again.

8. Setup the camera without the QR code

You can set up the Geeni camera without the QR code as follows:

• Log in to the Geeni App.
• Plug in the Geeni camera.
• Make sure the indicator light is blinking red.
• Click the plus (+) sign to add your device.
• Select Video Camera.
• Select the camera’s model number.
• Enter your Wi-Fi network and password.
• The Geeni app will connect to your device.
• The camera will beep, blink Red, and then turn solid Blue.

The connection should go through. If it fails, consider resetting your camera and trying again.

How do you scan a QR code on a Geeni camera?

When doing the Geeni camera setup, you must scan the QR code first. Here is what to do:

• Download the Geeni app from App Store or Google Play.
• Open the app and register an account using a mobile number or email.
• Go to your email or SMS and get the verification code.
• Create a password and confirm.
• Log in to the App.
• Plug in the device.
• Make sure the indicator light on the device is blinking red.
• Go back to the app and click the plus (+) sign.
• Select Video Camera.
• Select your camera model number.
• Choose QR Code in the top corner.
• Click Next.
• Enter your Wi-Fi details.
• Scan the QR Code with the camera.
• If the camera beeps, press the option. I heard the beep.

The app will add your camera and give you access and control.

Conclusion

Your Geeni camera is not scanning because of different reasons. For example, the lens is dirty, the distance between the camera and the app is too wide or too narrow, and the QR code is too small.

You can try different fixes, like taking a screenshot of the QR code and enlarging it to scan. Alternatively, clean the camera lens, adjust your phone’s brightness, or turn off dark mode and a blue light filter.

If that does not work, reset the Geeni camera or connect without scanning the QR code.

Related:

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• How to reset the Foscam camera to factory settings

The post Fix: Geeni camera won’t scan QR code appeared first on AppDrum.

For the camera to work, you need to connect it to a Wi-Fi network and ensure that you have excellent internet.

But sometimes when connecting your camera to a Wi-Fi network, you will get the error “camera is not connecting.” 

Several factors explain why your Wansview camera won’t connect and show images. For example, you have positioned your camera far away from the router or you are using the wrong bandwidth.

Other issues include; you have not connected the power adapter to the camera or you’ve forgotten your username and password. 

With these Wansview camera troubleshooting tips, you will get to understand the source of the issue and how you can fix it.

1. Check your Wi-Fi coverage

When the distance from your source of Wi-Fi to the camera is too large, there will be a coverage issue. Routers are designed to broadcast for a limited distance meaning that you cannot connect any device that is positioned beyond the distance your router broadcasts.

For most users, this issue occurs after moving the Wansview camera to a different location.

To fix it, try the following:

• Ensure that you have connected the camera to Wi-Fi.
• Check the distance from the router to the camera. The distance of the indoor camera should be within 30 feet, and the outdoor camera should be within 50 feet. 

When you notice that your Wansview camera is offline, it could also be that you have moved it to a new network. In that case, you have to set up the camera again by following the user manual.

2. Check your bandwidth

Bandwidth issues occur when you try to connect the Wansview camera to Wi-Fi through a 5GHz network band. Generally, the Wansview camera only connects to a 2.4GHz network.

If the bandwidth is not compatible, you will have connection issues.

Therefore, connect your camera to a 2.4Ghz Wi-Fi network and place it within three feet of the router during setup. Also, if you use a dual-band router, check that your 2.4GHz Wi-Fi name is different from the 5GHz one.

3. Check your username and password

In most cases, connection issues happen during the initial setup. Therefore, when setting up the camera for the first time, use admin as the username and 123456 as the default login password.

You can change the login credentials later by navigating to Settings > Advanced Setting > User Setting/Management > Administrator.

At this point, edit the username and password and save the settings. Then, use the Wansview cloud app to access the settings on your phone.

4. Plug the camera into the power supply

Your Wansview camera can fail to connect if you have not plugged it into a power supply. The problem is common with the outdoor security camera.

Generally, the Wansview outdoor security camera must remain plugged into a power supply throughout its operation.

You can only remove it from a power supply if you connect via Ethernet or Wi-Fi. 

5. Check your Wansview app permissions

Most users encounter an issue whereby they cannot access their Wansview camera when they go outside. Interestingly, this happens even when the camera and phone are connected to the same network.

You can troubleshoot this issue in different ways:

• When using cellular data to view the camera, ensure that the Wansview app has data usage permission on your phone. Go to your phone’s Settings – App Management – Wansview App – Cellular Data Permission and update the permissions.
• If your phone uses 4G data and the camera is not online, it could be due to issues with your router. In other words, the router’s firewall prevents an external network from accessing your camera. Therefore, turn off your router’s firewall to connect.

You will also encounter an issue whereby the camera is online when your phone uses 4G data. But your phone and computer are connecting to your Wi-Fi, denying you access to the camera.

So again, the issue is the network your phone or computer is trying to connect.     

6. Reset the Wansview camera

If the above steps fail, reset the camera as follows.

• Push the reset button for about 3-5 seconds.
• Check to see the blue light.

Set up your camera again after the reset.

Conclusion

If your Wansview camera is not connecting, ensure you have connected it to a Wi-Fi network. If not, keep the router within 50 feet of the outdoor camera or 30 feet of the indoor camera.

Another solution is to plug the camera into a power supply and check to ensure you have entered the correct login credentials. If everything fails, reset the Wansview camera. 

 Related posts

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2. Can you use a Wyze Cam without WIFI?

The post Wansview camera is not connecting? The fix appeared first on AppDrum.

It combines a high-quality digital video camera with a powerful webserver to give you clear images to your desktop from anywhere, either over the internet or from a local network.

However, the camera tends to have some issues that may force you to do a hard reset from time to time. For example, you may want to reset a Foscam camera factory settings if you have forgotten the administrator password.

Also, a reset may be necessary if you have configured Third Party DDNS successfully, but you want to use the manufacturer’s DDNS again.

The advantage is that all Foscam cameras come with a reset button located at the bottom of the device. You can use the button to reset the device to factory settings.

How to reset Foscam camera to factory defaults

You can reset a Foscam camera to factory defaults by doing the following:

• Locate the reset button at the bottom of the camera
• Long press the button for approximately 30 seconds
• After 30 seconds, the camera will reboot itself.
• If your camera says Reset Successful before the 30 seconds elapse, release the reset button.

Once the camera restarts, it will restore all settings to factory defaults. Depending on your model, the reset may take between ten and fifteen seconds to complete.

Where is the reset button on the Foscam camera?

The location of the reset button on the Foscam camera will depend on the type of camera you are using. In other words:

• The reset button on the Indoor PT camera is on the bottom of the camera, inside the body. It is in a small hole, meaning you will have to use a paperclip to press the button and restore your camera to factory settings.
• If you are using an Indoor Cube camera, the Reset button is on the back of the unit.
• For the Indoor Dome camera, the Reset button is on the tail cable coming out of the back of the camera.
• If you are working with Bullet style camera, the Reset button is on the tail cable coming out of the back of the camera.
• For the Outdoor PT camera, you will find the button on the tail cable coming out of the back of the camera.

If you are using the Fosbaby series of the camera, the button is on the body of the camera.

Why is my Foscam Camera not resetting?

Technically, your Foscam camera should reset after 30 seconds of pressing the reset button. If your Foscam won’t reset:

• Power-cycle the device by turning it OFF and ON.
• Repeat the reset procedure by pressing the button for 30 seconds

If it does not work, contact Foscam customer services at support@foscam.com for further assistance.

Why is the Foscam default password not working after reset?

Foscam does not have a default password. However, the default username is ADMIN.

Therefore, if the system prompts you to enter a password, only provide the username. Leave the password field blank.

However, you will have to set the password at first use to prevent unauthorized users from login into your camera.

Here is how:

• Select the account you want to set the password. The default user accounts are admin, operator, and visitor
• Select Change Password
• In the first password field, leave the space blank
• Enter a new password
• Click on Modify to make the changes

You will use the new password to log in to your camera. If you want to reset your Foscam password, you will have to factory reset the camera, as shown above.

What is the Foscam default IP after reset?

You can find out the IP address of the Foscam camera by doing the following:

• Connect the camera via an Ethernet cable to a LAN port on the router
• Power on the camera
• Connect your computer to the same router
• Allow the device to complete the self-test or until you hear Wired connection successful
• Launch the IP Camera Equipment Search tool
• You will see the camera listed as one of the available items on the network
• Double click the listing

The default web browser will open to the appropriate camera IP address.

Conclusion

You can reset your Foscam camera to factory settings by pressing the reset button located at the bottom of the device. Unfortunately, resetting the camera will also reset the password.

Luckily, the Foscam default password is blank. You will have to set it again to prevent unauthorized access.

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The post How to reset Foscam camera to factory settings appeared first on AppDrum.

But worry not! It is possible to reset the password for your DVR and once again access your CCTV system.

So, how do you go about resetting the Hikvision DVR password?

To reset your Hikvision DVR password, you can either reset the DVR to factory settings and then use the default password or you can use a password code generator or tools that exploit Hikvision software vulnerabilities.

Here’s a detailed look into these methods.

How to reset Hikvision DVR password without the internet

One of the ways to reset Hikvision DVR is offline with the device only connected to a local network. This is made possible using SADP (Search Active Device Protocol), a utility tool that allows users to manage Hikvision devices.

When launched the tool, searches the network for any devices – cameras, DVRs, and video servers, and then displays their information. You can use this tool to reset your DVR password in case you forget it.

Below is a look at the reset process:

1. Download and install the SADP tool on your computer
2. Connect the PC to the same LAN network as your Hikvision DVR and launch the tool
3. The tool will automatically scan and display all the Hikvision devices.
4. Identify your DVR (through serial number) and tick the box on the left side of the device to proceed with the reset
5. A pop-up tab will appear with the DVR information. Click on the “Forgot Password” link at the bottom of the tab
6. Click on the Export tab to save the DVR’s reset file on your PC. Send the file to Hikvision support (usa@hikvision.com) or the dealer you purchased the DVR from and request a password reset file or code.
7. After receiving the file or code, return to the SADP tool and import the file (or input the code). You should then proceed to create a new password for your system.

Sending a reset file to Hikvision support is a lengthy method and your purchase must be verified before they can send you a reset file or code.

However, there is another option available – generating the reset code yourself using your serial number.

How to reset the Hikvision DVR password from serial number

For this method, you will need to find your device’s serial number – on the sticker at the bottom panel of the DVR. You will also need the actual date (year, month, and day) that your DVR is showing.

On top of that, you will need to have the SADP tool downloaded on a PC connected to the DVR local network.

With all these requirements, you can then proceed to find a reliable Hikvision DVR password reset code generator. Ipcamtalk.com has a good reset tool that you can use.

Enter the serial number and date information into the tool and note down the code generated.

Launch the SADP tool, select your DVR and click on forgot password. Then, enter the code and proceed to reset the password.

Reset the Hikvision DVR to factory settings

Another way to reset your DVR password is to restore is to perform a factory reset. This will wipe everything – including the password – and restore it to default settings.

There are several ways to factory reset a Hikvision DVR. The first one is using a hard reset button if your device has one. Simply press on the button until the system restarts then set up again by logging in with the default password.

The next way to reset a Hikvision DVR is to remove the device’s CMOS battery. The battery powers the BIOS settings, and removing it will reset the DVR – including the default password.

To factory reset by removing the battery:

• Power off your DVR and unplug it from the power outlet
• Open the screws at the back panel and remove the cover
• Find the CMOS battery (round-shaped, silvery, and nickel-like located on the device’s motherboard) and remove it
• Plug back in the DVR and power it on (without the battery)
• Once it has booted, power it off, unplug, replace the battery and then power it on again
• The DVR will then ask you to enter a password (the default password)

What is the default password for Hikvision DVR?

After doing a factory reset you will need to enter the default password for your DVR. But do you remember it or have you also forgotten it?

Worry not if you can’t remember. The Hikvision DVR default password is universal and easy to find. All of the company’s DVRs and NVRs use the default password of 12345. In case you are asked for a username, enter “admin”.

Summary

Forgetting your Hikvision DVR password is a scary experience; you will be locked from nearly all functions of your surveillance system. Luckily, it is possible to reset the password and gain back your administrative status.

The above are some of the top solutions on how to restore your device’s password, whether by creating a new one or restoring the default.

In case these methods don’t work, contact your nearest dealer or Hikvision support center for additional troubleshooting.

Related Guides

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• How do I reset my WYZE V2 camera?
• Why is my WYZE camera not recording events?

The post How to reset the Hikvision DVR password appeared first on AppDrum.

When your Wyze Cam is not working, you have to troubleshoot the source of the issue in order to apply the correct solution. In other cases, the best option is to factory reset the device to delete all the settings.

Some issues with the Wyze Camera do not require you to format the device. For example, if the camera cannot connect to the live stream, you can fix it by disconnecting it from the Wi-Fi network, power-cycling the device, and reconnecting it to the network.

Also, a solution to your problem would be to update the Wyze Cam firmware.

Why reset a Wyze Cam?

You may want to reset a Wyze Cam because you have a problem that you cannot pinpoint or fix.

It can be frustrating to go through all the troubleshooting steps without much luck to figure out why your camera is not responding, not connecting to the network, or not recording events.

A reset will help to restore the device to its original system state. It erases all of the information you stored on the camera, including settings, applications, software, and more.

You can perform a factory reset as a troubleshooting step to bring back the device to its previous working status and fix all the issues you encountered.

How to factory reset a Wyze Camera

If you have a Wyze Cam v3, here is how you can reset the device:

• Remove the microSD card inserted into the camera, if any.
• Plug the Wyze Cam into a power outlet.
• Press and hold the setup button on the bottom of the camera for ten seconds.
• The camera will reset.
• Allow the unit to initiate at least 30 seconds (It can take up to five minutes).
• You will see the LED status light changing from Solid Red to Flashing Red.

You can now set up the device anew.

If you have a Wyze Cam v1/v2 or Pan, here is how to reset:

• Remove the microSD card inserted into the camera, if any.
• Plug the Wyze Cam into a power outlet.
• Press and hold the setup button on the bottom of the camera for ten seconds. The camera will reset.
• For Wyze Cam v1, press and hold the setup button for 20 seconds.
• Allow the unit to initiate at least 30 seconds. The initiation will take up to five minutes.
• The LED status light will change from Solid Yellow to Blinking Yellow.
• For Wyze Cam v3, the LED status light will turn red.

You can now set up the device anew.

Is Factory reset not working on a Wyze Camera? Here’s why

You cannot factory reset a Wyze Outdoor Camera. Unlike other Wyze Cam devices, the company designed the Outdoor unit to prevent people from hard resetting it.

This is a security measure put into the system to ensure that the device becomes unusable when stolen. That also means you cannot disconnect it from your Wyze Base Station or account.

If your Wyze Outdoor Camera is experiencing issues, the best way to deal with it is to power-cycle the device. Flip the switch on the back of the camera to power-cycle it.

Wyze Cam Pan won’t reset

If you are unsuccessful in resetting your Wyze Cam Pan, try flashing the device manually. Here is how:

• Download a specific version of Wyze Cam Pan firmware.
• Put the files on the root directory of your MiscroSD card.
• Power off the camera.
• Insert the MicroSD card.
• Hold the setup button and plug in your USB cable.
• Continue holding the button for six seconds until you see a solid blue light.
• Release the button.
• Wait for about five minutes.
• Your camera will reboot.
• The status light will change.

Your camera will function with the original setup.

How to reset a Wyze Camera password

You can reset your Wyze Camera password using the steps below:

• Go to wyze.com on your computer.
• Log in to your account.
• Click on Forgot your password?
• Enter the email address you used to create a Wyze account.
• Click on Retrieve Password.
• Open your email to get the verification code.
• The next step is to copy the code and paste it into the Verification Code field.
• Type your new password in the fields provided.

Click on Set a New Password to complete the reset. You can also use the Wyze app to reset your password.

Conclusion

If your Wyze Camera is not working, the best solution is to factory reset the device. You can use the setup button on the bottom of the camera to reset it.

Understand that you cannot reset the Wyze Camera Outdoor. Instead, you can only power-cycle it if you encounter problems.

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The post How to factory reset a Wyze Camera (v1, v2, v3) appeared first on AppDrum.

If you set a Wyze Cam to record HD videos, it can fill up your memory card in a day. In some cases, the camera may fail to recognize an SD card for unknown reasons.

What type of SD card does the Wyze Cam use?

Wyze Cams use micro SD cards. However, the card must be 8GB, 16GB, or 32GB. Any bigger or smaller cards may not work perfectly on the camera.

However, if the card is compatible and is not recording, you need to format it before putting it on the camera.

Wyze Cam SD card formatting

You can format the SD card using the camera’s app. However, if the Wyze Cam won’t format the SD card, you can remove it from the camera and format it on a PC.

However, formatting on your PC should be the last option.

2 ways to format an SD card for Wyze Cam

If Wyze Cam is not recognizing SD card, format it using any of these methods:

Option #1: Format the card on the Wyze app

The Wyze app is the recommended formatting option. If you are having troubles with your SD card on your camera:

• Open the Wyze app
• Tap the ‘Home’ option
• Go to the ‘Settings’ icon.
• Select “Advanced Settings”
• Tap “SD Card Storage”
• Click ‘Format’

The app will notify you once the formatting is complete. However, you should check if the process was successful. Try recording some footage on your camera.

If you can record anything, the process was successful. However, if you are still having problems, you need to format the card on a PC.

Option #2: Use a computer to format the SD card

While formatting the cam’s SD card using the Wyze app is the recommended troubleshooting option, it may not work in some cases. To format the SD card using a PC:

• Remove the SD card from the cam.
• Insert it to a PC (use an adapter if your PC does not have an SD port)
• Go to your PC’s file browser.
• Select the SD card
• Right-click and select the ‘Format’ option
• Select FAT32 as the new format
• Select ‘Start’ to format

If you are on a Mac, the process is different. To format an SD card:

• Insert the SD card into your Mac (use an adapter if it does not have an SD port).
• Open the Mac’s Finder
• Click ‘Go’ and then ‘Utilities.’
• Under the ‘Utilities’ option, select “Disk Utility.”
• Select your microSD card
• Scroll to the ‘Erase’ tab
• Select the “MS-DOS FAT” as the preferred new format
• Tap the ‘Erase’ option twice to confirm your decision.

Once you have formatted the card with your computer, try using it. In most cases, the card will work fine on Wyze Cam.

However, if it does not record, the issue may be with the card and not the camera’s functionality.

What format does the Wyze camera use?

The Wyze Cam uses SD cards with the 32 FAT format. While the company recommends its native cards (view on Amazon), you can purchase any high-quality card from third-party outlets.

The Samsung MB-ME32GA/AM and the SanDisk Ultra 32GB UHS-I/Class 10 are the best options. However, the cam only accepts 8GB,16GB, and 32GB cards.

Any smaller or bigger card than the three options above may not work optimally on the Wyze camera.

While some users have used bigger cards to get more recording time, you are more likely to experience some challenges such as unexpected crashes.

Alternatively, you can alter the Wyze cam SD card recording time by changing the video quality.

When the cam records HD videos, an 8GB card may fill in a day. However, if you change the recording format to standard format, an 8GB card can record for up to three days.

While the Wyze Cam SD card installation manual does not specify which card class to use, the Class 10 cards are unmatched.

They are fast and reliable, especially when backing up the data from the camera.

Conclusion

Formatting your SD card from Wyze Cam is one of the best ways to troubleshoot a faulty card.

While the Wyze app is the most preferred option, you can use your computer (both PC and Mac) to format the card.

However, to avoid card issues on Wyze cameras, use the right card format and record on the standard video format and not HD format.

Related Topic

• How do you set WYZE cam to record an event?
• How to power cycle a Wyze camera remotely

The post How to format your SD card for Wyze cam appeared first on AppDrum.

Wyze Cam is an excellent home security camera. Instead of recording everything every single minute of what is happening, it utilizes an event recording feature.

This means that the camera only records and saves to cloud storage when it detects either movement or sound. Unfortunately, from time to time, this function can fail, leaving you in the dark in the event something happens.

So, what causes Wyze cam event recording to fail? Usually, this will happen if you have not activated motion detection settings.

However, other factors such as glitches in firmware, hardware failure, motion detection sensitivity, and others can cause the issue.

Luckily, the problem can be fixed – you just need to find its cause. Below, we take a look at the top causes of missing events on Wyze Cam and solutions you can deploy.

Why is Wyze cam not recording events?

These are some of the top reasons why your Wyze cam is not recording to the cloud and how to fix them:

1. Motion detection settings are not activated

For event recording to happen, motion detection settings must be activated. If you failed to do this during set-up, your camera will not record.

Therefore, the first thing you need to do is activate the event recording. Below is a look at how to set Wyze cam to record an event:

• Launch the Wyze camp app and make sure your camera is connected
• On the app dashboard, click on the Settings icon (top-right corner)
• Under settings, go to “Event Recording” and activate motion and sound detection

With both motion and sound detection activated, your camera will start recording when events are detected.

2. Low motion detection sensitivity

Have you set up event recording but your Wyze cam is not detecting motion? This is another issue that you might experience with the security camera.

More often than not, it is caused by low motion detection sensitivity. As a result, the camera dismisses movements that are detected, causing it not to record.

The solution to this is quite simple – just adjust the detection sensitivity for your camera. To do this:

• Launch the Wyze cam app and go to settings
• Go to detection settings and adjust the sensitivity slider

Note: While low sensitivity will cause motions to be dismissed, high sensitivity will cause detection of even the smallest movements. For example, pets, light changes, etc.

Therefore, it is best to set the sensitivity level to medium and then adjust upwards or downwards depending on what is recorded.

3. Wrong camera placement

My Wyze cam outdoor is not recording events! What could be the issue? Well, there is another likely reason why your events are missing – you’ve placed the camera in the wrong location.

For events to be recorded, your camera must have a view of where the motion or sound originates from. If this is not the case, say, for example, if your camera is blocked by an obstacle, it might not record.

The recording might also fail if the movement is too far away from the camera, and thus not picked up by the motion/sound sensors.

The way to fix this is to ensure that your camera is installed in a convenient location, where it has a clear view of the area you want to record. You also need to make sure that it is as close as possible to ensure that motion is detected.

Aside from positioning your camera optimally, you might also want to adjust the detection zone settings on the camera app.

The settings designate an area from the camera’s view where the recording will be triggered if motion or sound is detected.

You can access the zone settings by launching the app then go to Settings > Detection settings > Detection Zone.

4. Firmware glitch

Firmware glitches are another reason why your camera might not detect and/or trigger motion. The glitches usually occur due to outdated firmware. Fortunately, the solution is simple – you just need to update the firmware.

To update the firmware:

• Go to the Wyze cam app and click on the Settings icon
• Go to Device Info and select firmware version

The app will check if there is a new version of the firmware. If there is, an update prompt will appear. Click confirm to download and install the firmware.

Note: Glitches can also occur after updating firmware, which is why you are likely to find that your Wyze cam won’t record events after an update. In this case, the best course of action is to uninstall the app and reinstall it afresh.

Conclusion

A Wyze cam that is not recording can cause you to miss out on important events that impact your safety and security. Therefore, it is vital to ensure that your camera is configured properly.

If there is an issue with the set-up, or any other problem affecting event recording, the above information can help. Simply troubleshoot your camera and app to find out what is wrong, then follow the steps above to fix the issue.

However, if these solutions don’t work, you should get in touch with Wyze customer support for additional help.

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• INQMEGA camera problems and solutions
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The post Wyze cam not recording events? How to fix appeared first on AppDrum.

However, CCTV cameras, like any other device are prone to issues and INQMEGA is not spared.

While it is an excellent surveillance tool to have in your home, you might find yourself experiencing some problems. For example, going on and off every time, failing to connect to Wi-Fi, and more.

But worry not! While these issues might be troubling where your security is concerned, they are easily fixed.

In this article, we take a look at some of the common INQMEGA camera issues as well as top solutions on how to fix them.

Common INQMEGA camera problems

These are some of the issues that may affect your INQMEGA camera:

1. INQMEGA camera is not connecting to Wi-Fi network
2. The camera keeps going offline
3. The camera won’t connect to remote devices
4. CCTV camera keeps disconnecting from Wi-Fi
5. CCTV camera is not detected by Wi-Fi network

These issues can be brought about by many things such as poor internet connection, faulty connections, faulty antennas, among others.

Below, we will take a look at each problem, possible causes, and how to fix them.

INQMEGA camera fails to connect to Wi-Fi

INQMEGA CCTV cameras are wireless, meaning that they don’t require messy cable connections. However, the wireless function might also fail, causing you a lot of stress.

If your camera is not connecting to Wi-Fi, there are several solutions you can try to fix the issue.

1. Make sure you have entered the right password

First, you need to check if you have entered the right Wi-Fi password. Wrong login information is one of the top causes of connection issues with Wi-Fi CCTV cameras.

If your password is correct, the next troubleshooting step is to check on your Wi-Fi network settings, specifically the network frequency.

INQMEGA cameras only work with 2.4GHz Wi-Fi networks. Therefore, if you are using another network, for example, 5.0GHz Wi-Fi, the camera will not connect.

2. Reset the camera

Temporary issues with the camera software or even a wrong INQMEGA camera setup can also cause connection issues.

In this case, resetting the camera and starting the setup again can help fix the issue.

So, how do you reset the INQMEGA camera? Just press and hold the camera reset button for a few seconds (about 5 or 6 seconds).

You might need to use something sharp such as a pin or needle to press the button.

Once the reset is complete, an audio notification will alert you and you can try connecting to the Wi-Fi again.

INQMEGA security camera keeps going offline

Does your CCTV camera keep going offline? Don’t worry! This is a common issue that affects many cameras, but can also be easily fixed.

But first, you will need to troubleshoot to figure out what is causing the problem.

1. Check on the internet connection

One of the first things to check on when your camera keeps going offline is the network connectivity. Since INQMEGA cameras are wireless, any interruptions in the connection will cause them to go dark.

For example, if the Wi-Fi network you are using is slow and/or unreliable, you are likely to experience constant interruptions.

2. Confirm there is no IP address conflict

If the connection is not the issue, then the problem might be stemming out of IP address conflict. When you connect your camera to your Wi-Fi network, it is assigned an IP address.

In the event another device is assigned the same address, a conflict will occur. In such a case, one or both devices will lose access to the network – thus the reason your camera could be going off.

CCTV camera keeps disconnecting from Wi-Fi

Another common issue with INQMEGA cameras is where they connect with the Wi-Fi network but keep on disconnecting. This can be quite frustrating, but thankfully, there is a way to fix it.

1. Make sure there is no Wi-Fi signal interference

Wi-Fi signal interference can cause your camera to disconnect from the network. This can occur:

• If the camera is too far from the router
• If something is blocking the signal. These could be walls, floors, wooden surfaces, etc.
• If there is signal interference with another electronic device. It can occur if there are too many electronic devices operating on the 2.4GHz wireless frequency

So, before trying anything else, make sure that the Wi-Fi signal is strong and reaches your camera.

2. Check on the power connections

Your camera needs to be powered for it to function. Therefore, if there are issues with the power, for example, faulty electrical outlet or cables, it will experience interruptions.

These interruptions can not only cause it to disconnect from Wi-Fi but can also damage the camera. Therefore, you need to make sure that there are no power issues.

INQMEGA camera is not detected by Wi-Fi network

Another problem that you might experience with the INQMEGA camera is the failure to be detected by a Wi-Fi network.

When this happens, you are unable to complete setting up your camera. So, what can you do to fix this?

1. Make sure the camera antennas are connected

INQMEGA comes with camera antennas that boost the wireless signal, thus ensuring a smooth and uninterrupted connection.

If the antennas are not connected, the signal reaching the router will be too weak, causing your camera not to be detected.

Your camera’s antenna can also be affected by other issues. For example, if they are blocked or too far away from the router.

Therefore, you need to make sure that they (and the camera) are close enough to the Wi-Fi router, and there is a clear line of sight.

2. Update the camera firmware

For your camera to function optimally, the firmware must be up-to-date. If not, the camera might experience glitches that cause problems when connecting to the internet.

So, how do you perform the INQMEGA camera firmware update? It’s simple! You just need to download and install the INQMEGA camera app for your phone.

Once installed a pop-up notification will appear if there are any new versions of the firmware. Simply tap on the update version to download and install the update.

3. Reboot the camera

Are you still having issues connecting your camera to a Wi-Fi network? A reboot might fix the issue.

There are two ways to reboot the INQMEGA camera: remotely on the app or through the hard reset button.

For the remote reboot, simply go to settings on the camera app (with the camera already connected to your phone locally) and choose reboot.

For the manual reboot, press the hard reset button until you get a “reset successful” audio notification.

Wrapping up

A malfunctioning security camera creates a blind spot in your security system. However, it does not always necessitate the need to call a technician.

If you are having issues with your INQMEGA camera, the above troubleshooting guide and solutions can help you fix it.

However, should the problem persist, you should get in touch with INQMEGA customer support for additional troubleshooting and guidance.

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The post INQMEGA camera troubleshooting: the complete guide appeared first on AppDrum.