How to activate MyVanilla Card [and check balance]

Tim Vickers

MyVanilla prepaid card offers users a simple, convenient, and secure way of managing their money and shopping from various stores.

You can use it anywhere a merchant is accepting a Visa or MasterCard. It also acts as a gift card that you can give to your loved ones to buy items from their favorite retailers.

But you first need to know how to activate MyVanilla Card before you can use it.

The advantage of having the card is that it offers a reloadable alternative to traditional bank accounts. It is similar to debit cards with a checking account from financial institutions.

Also, it gives you a quick way of paying your bills and making seamless transactions, either locally or online.

This is especially useful if you don’t want to use your main bank account while making transactions online.

Benefits of My Vanilla Visa Card

Some of the benefits of the MyVanilla Visa Card include:

  • Gives you a simpler way of managing your money.
  • Gives you a convenient way of making purchases.
  • Offers a better way of securing your money than carrying cash.

You can get more benefits depending on the type of card you choose.

Where to get MyVanilla Card

MyVanilla Card is only available to US residents. You can buy it from several approved retailers, including:

  • Walmart
  • Family Dollar
  • 7-Eleven
  • CVS Pharmacy
  • Dollar General
  • Fred’s Super Dollar
  • Speedway
  • Walgreens

Once you buy the card, you will have to pay an activation fee to start using it.

How to activate MyVanilla Card

MyVanilla app store

First, you have two primary ways of getting a MyVanilla Card:

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1. Signing up online

You can sign up for a MyVanilla card online. Provide accurate information and complete all the registration steps.

Once the application is successful and your ID verified, you will receive the personalized card within 7-10 business days.

After getting the card:

  • Visit the MyVanilla Card activation page
  • Enter your Card Number.
  • Provide its CVV.
  • Submit the information.

The steps above will activate your card and allow you to use it to make purchases.

2. Getting a starter card

The second method is to buy the starter card from the approved stores. After buying it, you will have to register it online.

However, when purchasing from a retailer, like Walmart, a cashier will activate the card for you.

You will have to provide your Social Security Number or a valid form of identification and some personal information to activate the card.

If you are unable to activate your card, contact the Customer Support team at 1-855-686-9513. You can also write to MyVanilla Customer Care, P.O Box 826, Fortson, GA 31808.

What bank is MyVanilla Card through?

Bancorp Bank

The Bancorp Bank is the financial institution that offers all MyVanilla prepaid and debit cards. It has a license from both Visa and MasterCard.

That means merchants that accept Visa and MasterCard will allow you to make your purchases using the card.

Also, you can use it to make withdrawals at ATMs branded with Visa or MasterCard.

How much can I load on My Vanilla Card?

The minimum direct deposit (ACH) to your MyVanilla Card is $0.01. The maximum direct deposit (ACH) to the card is $9,999.

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Although the company sets a limit to how much you can load to the card, the amount can vary depending on the retail location.

Are Vanilla Visa Cards reloadable?

Not all Vanilla Visa Cards are reloadable. You can only load MyVanilla cards and not OneVanilla or VanillaGift cards.

The best way of loading money into the cards is by using VanillaDirect.

How to load My Vanilla Card

The fastest and easiest way of loading money to your MyVanilla card is through direct deposit. You can load it in different ways, including:

1. Filling a direct deposit form

When you receive your card, it will come with a direct deposit form.  The document is also available online. You must sign up for your account to get started.

Fill the spaces provided on the form and hand them to your benefits provider or employer. Your employer will transfer money electronically to the card wherever necessary.

2. Using VanillaDirect Load

You can use VanillaDirect Load to add cash to the MyVanilla card. Here is how:

  • Find a participating local VanillaDirect Load retailer.
  • Bring the card and some money to the retailer.
  • Present the card and money to a cashier.

The cashier will complete the steps needed to load money into your account.

3. Receiving money from other cardholders

If you know of other MyVanilla Card cardholders, you can use a method known as card-to-card transfers to load funds. Contact Customer Care at 1-855-686-951 to complete the transaction.

When using the card-to-card transfer feature, the maximum amount of money you can receive is $500 per day or $2,000 per month.

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How to check the balance on MyVanilla Card

The easiest way of checking MyVanilla Card balance is to use the product’s app. Also known as MyVanilla Mobile App, it also allows you to manage your finances and access your account.

It is available for both Android and iOS devices. You can also check the card online by logging into your account or by calling customer care service at 1-855-686-9513.

Using MyVanilla card with mobile wallets

For convenience, you can add your MyVanilla card to multiple mobile wallets. Supported wallets include:

payment options

  • Apple Pay
  • Samsung Pay
  • Google Pay
  • Fitbit Pay
  • Garmin Pay

In conclusion

The first step of using the MyVanilla card is to activate it online. After activation, you can use it to buy items locally and online, make withdrawals, and pay your bills.

One of its advantages is that you can use it anywhere a merchant is accepting MasterCard and Visa cards.

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