Facebook page isn’t eligible to have a username! What does it mean?

Lillie Spikes

If you are a business owner, you can create a custom URL for your business page on Facebook. The custom URL makes it easier for people to find your company on Facebook.

Ideally, the setup process is straightforward. This is because you only have to go to your Facebook page’s About tab and complete the steps.

However, many people encounter an issue whereby the page they create is not eligible to have a username. So, what does it mean, and how can you deal with it?

When Facebook says this page isn’t eligible to have a username, it has not fulfilled specific requirements. For example, the page has not achieved the minimum number of likes required to create it. Also, you may not have administrative privileges to change the name.

Another reason for the error is that Facebook has issues with page verification. As a result, you will get an error if someone else has created a page with the same username.

Luckily, you can fix some of these issues in different ways to ensure that you create a page and start using it for business or other purposes.

How to fix Facebook page isn’t eligible to have a username

Although the error might be annoying, there are specific things you can do to ensure Facebook page username eligibility. Here are a few.

1. Ensure you have the minimum number of likes for a page

The problem occurs when creating a new Facebook page. Facebook’s terms require users to have at least 25 likes to create or change a page.

Changing the username or URL will bring an error if you have no likes. 

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2. Use a different Facebook account

Create a facebook account

You require administrative privileges to create a Facebook page. You can, therefore, go around this issue by creating an alternative account as the page administrator and then creating the custom URL.

Here are the steps to follow:

  • Log in to Facebook using your primary account
  • Go to Settings
  • Click on Page Roles
  • Under Assign a new Page role, enter the name or email of the person you want to add as an administrator. Alternatively, create a new Facebook account and add your name or email as the administrator for the new page.
  • Select your profile from the list
  • Change the Editor option to Admin
  • Click Add

At this point, you have to log in with the account of the person you have made the administrator or use your old account.

  • Select Manage Pages.
  • Select the page you want to manage.
  • Click on About.
  • Select Create a page @username.
  • Enter the username you wish to assign to the page.
  • Click Create a username.

The steps above should allow you to create a custom URL without getting the username error.

3. Verify your Facebook page

In some cases, you have to verify your Facebook page first before creating a username. The step is crucial if another duplicate page already exists. 


If Facebook says you’re not eligible to create a username, ensure you have administrative privileges.

Also, verify your Facebook page to ensure there are no duplicate pages. Another solution is to make sure you have a minimum of 25 likes to create a username or custom URL.

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