How to reset the Owlet base station in a few simple steps

Tim Vickers — Tue, 18 Feb 2020 05:13:55 +0000

A baby is, by all means, a great blessing in a home. However, you can’t put off the anxieties that arise when thinking about the best way to monitor your baby’s well-being throughout the day and night.

Baby monitoring technology has provided an extra hand in taking care of the little ones and giving caregivers peace of mind.

An Owlet monitor is one of the technologies that provide excellent baby monitoring services.

Since it is such an important device in a home, it is vital that it always works at its optimum level. Let’s look at how the Owlet works and find out how to fix the different issues that may arise.

Knowing how to reset the Owlet base station can help to solve some of these issues.

How the Owlet works

The Owlet comes with a small sock that you can lightly tie around your child’s foot. It can connect to the base station by pairing through Bluetooth or a Wi-Fi connection.

The Bluetooth range that works best is up to a distance of about 10 feet. This smart sock measures the baby’s heart rate, sleep, and oxygen levels.

The Owlet monitor also comes with a free app found on both Google and Apple App Store called the Owlet Care app. The app requires a Wi-Fi connection to connect to the Owlet base.

The app collects the information from the smart sock and analyzes it into trends. You can access data from a day up to a whole month to help you understand how your baby is fairing.

How to download the Owlet app from the Google Play Store

Visit the Google Store
Search for the Owlet app and select ‘Install’
Open the app and follow the instructions to activate it

How to download the Owlet app from the Apple Store

Visit the Apple store
Search for the Connected Care app and select ‘Get’
Once installed, open the app and follow instructions to activate it

How to turn on the owlet base

To turn on the owlet base, press the top of the base.

Once it turns on, you will hear a chirp. This chirp can be used as a confirmation that it is on.

How to turn off the owlet base

To turn off the owlet base, press the top for a few seconds.

This will turn it off immediately.

How to reset the Owlet base station

To reset the Owlet base station, follow these simple steps:

Plugin the base station to a power source
Press the main base button and the small registration button at the same time (pressing them for about 10 seconds hard resets Owlet)
Leave the buttons and wait for the reset to complete

By following these steps you will clear out the previous network credentials and you can reconnect it again to Wi-Fi.

Reconnecting the Owlet base to Wi-Fi

Once you reset the Owlet base station, here is how you can reconnect it to Wi-Fi:

Allow the base to search for available Wi-Fi networks for setup
On the app, select your internet provider to connect to the base
Enter your password

This will directly reconnect your base station to Wi-Fi. To check whether it working, turn over the base station to find a button with a green light. The green light means that the owlet base is successfully connected to Wi-Fi.

If the Owlet base station Wi-Fi light is off, it is indicating that the base station is not connected to Wi-Fi. To correct this, repeat the Wi-Fi reconnection process.

The Owlet app won’t connect to the base? Here’s what to do!

The Owlet Connected Care app should be connected to the base station to access accurate readings.

However, when the Owlet app won’t connect to the base, do the following to fix it:

Take your smartphone to the same room as your router
Make sure your Wi-Fi internet is 2G (Owlet is not compatible with 5G)
Unplug the Owlet from the power source
Leave it for 5 minutes before plugging it in again
Uninstall the app on all your devices
Reinstall the app on all your devices
Open the app and search the settings
Select ‘Account’ and add your Wi-Fi network

The app will search and connect to the Owlet base. It will then connect the base to a compatible Wi-Fi network where you can select your added network and put in your password.

The connection process is complete and you can get up-to-date readings on the app. The above steps will help you resolve the owlet app can’t find the base station issue as well.

We have also created a troubleshooting guide if you are experiencing any other issues with the Owlet app.

The Owlet baby monitor is a handy gadget that is easy to install and use. Any uprising issues can be easily solved making it very user-friendly.

It is a baby monitoring technology that will help you look after your little one effortlessly.

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Owlet app not working? How to fix

Tim Vickers — Sat, 01 Jun 2019 15:54:04 +0000

When the Owlet app is not working, parents who rely on it will find it hard to monitor their babies’ well-being.

The critical nature of this app means that you need to fix it instantly. However, before applying any fix, it is important to know what causes this app to be problematic and how you can fix the issue.

Some users have complained of the Owlet app crashing while others say that it doesn’t open at all. All these issues could arise from a bug either in the app or your Android or iOS device.

No matter the cause of the issue, here are steps you can follow to fix it.

Steps to fix Owlet app when it is not working

Follow the steps below to fix Owlet app when it isn’t working.

Step 1: Close the app

The first thing you would want to do in case your app won’t log in or the app doesn’t work is to close it. Simply tapping on the exit button doesn’t always do it.

There are times when the app freezes and fails to shut. In such an instance the best thing to do is force the app to close. To do that follow the steps given below.

Check your open apps. Do this by clicking on the home button twice in quick succession.
Identify the app. From the list appearing swipe until you find the application
Once you are on the app, swipe up on the screen to close the app.
Wait for about 3 minutes and then relaunch the app.

For those with android devices, on the home screen press the rectangle key. The open app will be displayed, identify the app and select force close option. After a few minutes relaunch the application.

Step 2: Power cycle your system

This applies when the Owlet app always searching for the base station. This occurs as a result of very occasional unplanned outages.

With the servers that Owlet uses to store data on your phone. The application, however, offers notification for such events.

If there is no notification do the following;

Exit the application
Unplug the base station from its power source
Wait for one minute and plug it back into a power source
Reopen the app and check if it functions properly.

Here is a detailed guide on how to reset the Owlet base station.

Step 3: Verify your network settings

Owlet will give you a request timeout error when trying to connect to an incompatible network. The owlet base station cannot connect to hidden networks, cellular networks or 5G networks.

Most devices have their own preferences for selecting wireless networks.

Ensure your base station and mobile phone are connected to the same network that is compatible with both devices.

Follow these steps when connecting the base station.

Manually forget all unsupported networks such as 5G
Connect the base station
Connect your phone to the same network as the base station
Register your account.

Network configurations are so important since if you get them wrong you won’t set up anything else correctly.

The most preferred network for the base station is the 2.4G band wireless network. This can be used on phones and the station successfully.

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