When your Fly Delta app is not working, you stand to miss out on its features, including the ability to check in your flights in advance. The app also allows you to access your Delta digital boarding pass if you misplaced your original boarding pass and so much more.
It may be frustrating, especially if it malfunctions when you need it the most. However, you shouldn’t have sleepless nights over it since most of the issues causing Fly Delta not to work are easy to fix.
From our research, the most common reason why the Fly Delta app isn’t working on your phone is a network connection problem. It could also be due to performance and account-related issues.
What are the common issues with the Fly Delta app?
The most common reports users give about the app are:
- The app keeps crashing
- The Fly Delta app is not loading
- I can’t log in to the Fly Delta app
- I am not getting notifications from the app
Others include the page not loading or specific features not working.
Solutions to the Fly Delta app issues
There are several solutions to the Fly Delta app not working issue. Try each of them until you arrive at a solution that works for you.
1. Restart the app
Does your phone screen go black or white when you open the app, and nothing happens after that? Or does the app keep crashing every time? This might be because of a temporary loading issue, which you can fix by restarting the app.
If your Delta app is not working on Android, you can restart the app by opening the recently used applications menu, usually the left button below or at the bottom of your screen. Next, swipe the app upwards to close it, and then wait a few seconds before you open it again.
If you can’t get the app to work on your iPhone, go to the recently used app menu to close the app by double pressing the home button or swiping up and holding it if you are using a newer iPhone model.
Swipe the app to close it, and then give it a few seconds before you open it again. Your app should now be running smoothly.
2. Check your internet connection
You must ensure that your internet is working well before launching Fly Delta. In some cases, users found out that their internet connection wasn’t the best, so Fly Delta couldn’t load.
Therefore, switch between cellular data and a Wi-Fi connection to determine if the app works on either of them. If you don’t have a Wi-Fi connection, switch your phone to airplane mode for a few seconds before switching it back.
3. Clear Fly Delta app cache
The cache is a bunch of files and data stored in your device to make it quicker the next time you use Fly Delta. However, it is important to clear it because it takes up valuable space on your device and affects functionality.
For Android users:
- Go to
- Search for the Fly Delta app and tap on it.
- Tap on Clear Cache.
All the stored Fly Delta app cache will be cleared.
For iPhone users:
- Go to your iPhone settings.
- Tap on
- Tap on iPhone Storage.
- Find Fly Delta App and click on it.
- Select the Offload App
The app should be working fine now.
4. Reboot your device
Hold the power button until the phone turns off, give it a few seconds before you turn it on again, and then open the app.
If you are an Android user, you can also try hard to reboot your phone. You can do this by
- Pressing and holding down the Home and Power buttons simultaneously for up to 10 seconds.
- Release the buttons and hold down the Power button until the screen turns back on.
Alternatively, if you are not in a hurry, you can wait until your phone dies. You should then charge to 100% before you turn it back on.
Check to see if Fly Delta is working as it should. If not, proceed to the next step, as indicated below.
5. Update Fly Delta and your phone’s OS
For all apps and mobile phones to work how they are supposed to, they need to be kept up to date with the latest updates.
Besides, these updates sometimes fix bugs and glitches in previous versions. You should update apps immediately after you notice a newer version available.
To update the Delta app on your Android phone:
- Open the Google Play Store
- Search for the app
- Click the Update button alongside the title.
Do the same on your iPhone by opening the App Store and following the same steps.
To update your Android device, follow these steps:
- Launch the Settings
- Select About Phone.
- Click on Check for updates. If an update is available, the Update button will appear.
- Select Install. Depending on the OS, you’ll see either Install Now, Reboot and install, or Install System Software.
If you want to update your iPhone:
- Connect your iPhone to the internet.
- Launch the Settings
- Click on General and then click on Software Updates.
- Click on Install Now. If you instead see the download and install, click on download, enter your passcode and install the update
Turn on automatic updates by turning on download iOS updates if you are likely to forget to update your phone manually and would like to stay up to date.
It might also help if you install the older version of the app. Unfortunately, sometimes the current version comes with bugs, so this is a temporary fix until the next update comes out with the bugs fixed.
It is, however, only possible to do this on Android devices.
Fly Delta not working issue solved
At this point, you should have solved the Fly Delta not working issue. Let us know if you’ve discovered any other method that seems to work better.