Some Samsung smartphones come with a system app called com.samsung.android.da.daagent. If you have encountered the app on your phone, you might have wondered about its role.
Com.samsung.android.da.daagent is the system package name of Samsung Dual Messenger. It is a system application/feature that allows you to create clones of various messenger apps so you can use two separate accounts on the same app.
Below is everything you should know about com.samsung.android.da.daagent, from its role to how to use the application, various issues you might encounter (and how to fix them), and how to uninstall the app.
What is the role of com.samsung.android.da.daagent on your phone?
Com.samsung.android.da.daagent allows you to create duplicate apps of various applications on your Samsung phone. It supports messenger apps like Snapchat, Facebook, WhatsApp, Messenger, Skype, kik, and Telegram.
After creating a duplicate app, you can log into it using different credentials from the original app, thus allowing you to maintain two separate accounts for the same app.
In addition, com.samsung.android.da.daagent allows you to create a secondary contact list that you can use with the cloned app(s). This feature allows you to completely isolate the duplicate apps from the original ones.
How to use the Samsung Dual Messenger app?
Setting up the Dual Messenger app is very straightforward. Below is a look at how to do it.
1. Create your secondary contacts list
Before cloning apps using com.samsung.android.da.daagent, consider creating a secondary contacts list.
While this is not necessary, the secondary contacts list prevents the duplicate apps from using the same contacts as the original apps, thus isolating them.
To create a secondary contact list on the Samsung Dual Messenger:
- Go to Settings on your Samsung phone.
- Scroll down to Advanced features and select Dual Messenger.
- Go to the Contacts section and slide the toggle button next to Use Separate Contacts List to activate the secondary contact list option.
- Tap “Use Separate Contacts List” and then “Select Contacts” to create a secondary contact list.
- Tap the “Add” option to add contacts to your secondary list and “Delete” to remove them.
2. Create duplicate apps
With the secondary contacts list set up, you can start creating duplicate apps with the Samsung Dual Messenger. To do this:
- Go to Settings>Advanced features on your Samsung phone.
- Select Dual Messenger (you will see a list of apps you can clone).
- Slide the toggle button next to the app you want to clone (for example, Snapchat).
- Tap Install on the pop-up installation window to duplicate your selected app.
- Turn on the “Use separate contacts list” option to allow the cloned app to use the duplicate app to use your secondary contacts.
- Repeat the process above to clone another app(s).
After cloning each app, it will appear on your phone’s home screen and app drawer. The cloned app(s) will have an icon featuring two small circles on the bottom right, allowing you to differentiate the duplicate from the original.
Benefits of com.samsung.android.da.daagent
Samsung Dual Messenger offers several benefits like:
- Using multiple accounts for the same app – You can create independently functioning clone apps of various messenger apps and use different accounts for each.
- Separate personal and professional chats – You can create two instances of each supported app, one for personal use and the other for work. The secondary contacts list can further isolate your personal and professional messages.
- Convenience and increased efficiency – You can use two accounts of the same app without needing to log out and log in between different accounts or needing a second device. This can be especially helpful if you want to manage multiple social media accounts on one device.
- Increased privacy – you can use the dual messenger app to isolate your communication, for example, between your family and friends or between two groups of friends. This can give you an added layer of privacy when chatting.
Problems when using Samsung Dual Messenger and how to fix them
Com.samsung.android.da.daagent is a useful feature that offers several benefits. However, some users have reported issues when using cloned apps with the feature.
Some of these issues include:
- Delayed missed notifications from the duplicate apps.
- Problems with SMS verification when setting up accounts on the cloned apps.
- Problems when trying to transfer accounts on cloned apps to another device.
- Crashing or freezing of duplicate apps
- Increased battery drained and, in some cases, overheating of devices.
The good news is that you can fix most of these issues. Below is a look at the top solutions you can try:
1. Use different credentials for your duplicate app
When using com.samsung.android.da.daagent to clone apps, you should use different credentials for your duplicate apps. For example, you should use a different phone number to activate or verify accounts on your cloned apps.
You should also use different email addresses, for example, when logging into your Facebook account or backing up your WhatsApp account.
2. Clear Dual Messenger cache
Running two instances of the same app (or several apps) on your phone can be resource-intensive. Therefore, your duplicate apps might crash when you use them if your device does not have enough RAM or storage space.
To fix this, you can clear the Dual Messenger cache by going to Settings> Apps>(3 Dots at the top right)>show system apps> Dual Messenger>clear cache on your Samsung phone.
3. Clear cache/data of other apps
In addition to clearing the Dual Messenger cache, you can free up additional resources for your duplicate apps by clearing the cache or data of other apps.
To do this, go to Settings>Apps>(Select an app)>Storage>Clear cache/Clear Data on your phone. You can also go to your phone’s storage settings and clear up more storage space for your device.
4. Keep the apps updated
Issues with the original app can also cause cloned apps to crash and freeze. Therefore, to fix this problem, you should ensure that the apps you are trying to clone with Dual Messenger are up-to-date.
In addition, you should regularly update the original apps on your phone, which will, in turn, update the cloned apps.
5. Uninstall and reinstall the apps you are trying to clone
If you still have issues with the duplicate apps, you can try uninstalling and reinstalling the original versions of the apps you want to clone.
Before doing this, turn off the Dual Messenger feature, remove the app(s), and install a fresh version from the app store. Then, try cloning the apps again.
Can you uninstall com.samsung.android.da.daagent?
Com.samsung.android.da.daagent is a system application; therefore, you cannot delete the feature unless you use a root uninstaller or Android Debug Bridge tool.
However, you can easily remove the duplicate apps you have created, thus stopping the Dual Messenger feature from running on your device.
There are two ways to remove Dual Messenger cloned apps:
1. Uninstalling the apps from the home screen or app drawer
To uninstall the cloned app(s)
- Locate the icon of the cloned app on your home screen or app drawer
- Long-press on the app icon, then tap “Uninstall” to remove the app.
2. Removing the app from Dual Messenger
You can also uninstall cloned apps from the Dual Messenger feature in your settings. To do this:
- Go to Settings>Advanced features>Dual Messenger on your Samsung phone.
- Slide the toggle button next to the app you want to remove.
- Click on “Disable” to uninstall the app. Repeat the process with other cloned apps you want to remove.
Note: Uninstalling the cloned app will also wipe away all its data (and you won’t be able to restore the data when you clone the app again).
However, you can also wipe all the data stored in the Dual Messenger app from your device. To do this:
- Go to Settings>Advanced features>Dual Messenger on your device.
- Tap on the three-dot menu (top right of the screen)
- Select Delete All My Data and tap on Delete to confirm your decision.
