FedEx makes deliveries from 8:00 am to 8:00 pm, Monday to Friday. The company also makes residential deliveries on Saturdays and Sundays.
If you receive a message that your package will arrive before 8:00 PM on the delivery date, expect an agent to be at your doorstep as suggested. Sometimes the scheduled delivery date changes to pending.
What does FedEx scheduled delivery pending mean, and what should you do?
If your scheduled FedEx delivery date is pending, it means that FedEx is working around the clock to deliver your package as soon as possible.
Delivery commitments change depending on factors. These can include the type of delay and the efforts the company is putting to mitigate the challenges.
Uncontrollable events like weather, natural disasters, and policy changes can cause delays or force your delivery date to change.
Does FedEx hold packages until the estimated delivery date?
FedEx processes millions of packages every day. Depending on the volume, your package should arrive within the specified time.
However, some unforeseen factors can make it challenging for the company to deliver your item on the delivery date.
Also, FedEx may hold on to your package based on the service you choose. Each service has its time of delivery.
If your item does not arrive after the delivery date, consider tracking it. Or, contact Customer Service at 800 FedEx (800 33339).
Can I see exactly where my FedEx package is?
FedEx offers many ways of tracking your package. You can see where your item is in real-time by using the assigned FedEx tracking number. The tracking number is a unique code assigned to each parcel.
Although FedEx assigns a 12-digit number, you can also find 10-digit, 15-digit, 20-digit, and 22-digit numbers. The numbers contain no letters.
If you have the code, you can use the FedEx website to see the location of your package in real-time.
- Go to the FedEx tracking page.
- Input your tracking number in the space provided.
- Hit the Track button to initiate the process.
You can also track your package without a tracking number. In this case, you will have to use the reference number assigned to your shipment.
Alternatively, use FedEx InSight to track your item. Understand that you can only use FedEx InSight if you are a registered fedex.com user.
If you do not have access to the internet, contact a FedEx Customer Service Agent at 03456 07 08 09. Lines open 7:30 am to 7:30 pm, Monday to Friday.
Why is FedEx taking so long to deliver?
FedEx is taking longer to deliver your package or shipment because of different reasons. These include:
- A large number of e-commerce orders.
- Weather events.
- Regulatory or legal requirements.
You can take action by tracking your package to see its live movement. If you are using FedEx Express or FedEx Ground, you can redirect your shipment to a retail location or reroute it using FedEx Delivery Manager.
Alternatively, call the shipper and request that they redirect or reroute the shipment. Another option is to check your local weather news for any event that may cause delays for inbound and outbound shipments.
Why does FedEx say no scheduled delivery date is available at this time?
When you get a message no scheduled delivery date available at this time, it means your delivery date is unavailable. But it could also imply your package is new in the logistical backend. In most cases, it happens when:
- You have dropped it off at a collection point.
- FedEx is preparing the package for shipment.
- The system has not updated your tracking information.
- FedEx has created your tracking information, but the item is not on the move.
You can ensure your package takes at least three business days to arrive by choosing the FedEx Home Delivery service. Businesses can take advantage of FedEx Ground to guarantee that their items will arrive anywhere between three and seven business days.
When your FedEx scheduled delivery changes to pending, it means the company is working around the clock to ensure your item arrives on time. But it can also imply FedEx is experiencing challenges in delivering your package.
For example, unforeseen weather conditions, a large volume of goods processed, and closures because of COVID-19 can delay the delivery of your item. In such cases, the best option is to track your shipment or contact the support team.
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